Amending the Government Services Improvement Bylaw number 64 for the year 2006 in a view of introducing adequate follow-up and accountability mechanisms and to improve the legislative framework governing the delivery of public services. In addition, the amended bylaw will enhance transparency and strengthen the trust between the recipients of services and the government entities. The amended bylaw will also assist in combating administrative and financial corruption. Equality and justice will be ensured to all citizens based on the fact that their voice and suggestions will be taken into consideration, by virtue of the bylaw.